COVID-19 Update to Dental Patients

Gradually expanding services to ensure your safety

StayWell Health Center is gradually welcoming patients back to our offices at 80 Phoenix Ave, Suite 305, and our 1302 South Main Street location. Over the coming weeks, our staff will be working on calling patients to reschedule their dental appointments that were postponed due to COVID-19. 

Limited Appointments & Services

On June 22nd, the dental department initiated a soft re-opening. Since then we have seen patients on a limited schedule and limited procedures in order to address safety concerns and ensure that we have enough personal protetice equiptment (PPE) available to keep staff and patients safe. As we continue to slowly reopen, we plan to introduce limited hygiene (cleaning) appointments as of September 7th, 2020. 

We will continue to provide emergency dental care for anyone in need at our 1302 South Main Street Location.  

 If you are having a dental emergency, please call our office at 203-756-8021 before coming in as we are not accepting walk-ins at this time. Instead, you will be given a same-day appointment. 

Dental Services will be limited to emergency care only. To be seen, you must have one or more of these conditions:

• Severe toothache pain (not just a twinge)
• Swelling of your gums, face, or neck
• Bleeding in your mouth that does not stop
• Infection or a substantial risk of it
• Trauma (such as a broken tooth)

 

Staff & Patient Safety

Our goal is to slowly reopen dental services while also providing a safe environment for patients and staff. We will continue to follow safety recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). Safety measures include:

• Patient screening – All patients will be screened for COVID-19 symptoms during scheduling and at check-in and have their temperature taken before their appointment. If they have any symptoms or fever, they will be asked to reschedule.
• Patient and visitor hygiene – All patients and visitors are required to wear a face-covering and wash hands or use hand sanitizer provided in the clinic when they arrive. All patients will be given a pre-procedural mouth rinse at the start of the appointment.
• Limited appointments – Appointments will be managed to allow for physical distancing and to allow us to properly disinfect between patients. There will also be limits on the types of procedures we can offer in order to ensure we have enough PPE available to provide necessary care for our community.
• Limited visitors – Patients are strongly encouraged to come alone to their appointment to limit the number of people in the clinic. Minors or other patients requiring assistance will be allowed one visitor. Visitors must wear a face covering and will be also be screened for COVID-19 symptoms and fever.
• Employee screening – All employees are completing a COVID-19 screening and temperature check at the start of their work shift.

   

We value your trust and loyalty and look forward to welcoming back our patients. We hope to offer our full range of services very soon so we can continue to help you meet your health goals. All patients who need dental care can call (203) 756-8021 to make an appointment or to discuss any concerns or questions.

 

Thank you,

Normarie Martinez

Director Dental Clinical Operations

StayWell Health Center

1302 South Main Street

Waterbury, CT 06706

P: (203) 756-8021 Ext. 3501

nmartinez@staywellhealth.org